Whether you’re starting fresh, have an existing Squarespace site, or are on a different platform, we’ll figure out the best path forward together before anything begins.

Everything begins with our Start a Project form. Before you submit, you’ll review and agree to our digital contract agreement. It covers what we need from you to keep your project on track — your logo and brand assets, photos, and written content — and confirms that you’re responsible for your Squarespace subscription and any third-party costs, and that you’ll follow our payment schedule. To start a project, head over to our Start a Project page and complete the form.

Once your form is submitted, we’ll send your invoice. A 50% deposit of you chosen package is due to begin. Both your deposit and final payment can be split into smaller monthly payments through our payment platform.

This is where we get to know your vision. We’ll clarify your goals, map out your pages, sketch your layouts, and establish your visual direction.

At the end of Plan, we’ll share everything with you for review. This is your revision round — if something doesn’t match your vision, tell us. We’re listening and we want to get it right. Your pages and features are confirmed and approved here before Build begins.

We work Monday, Wednesday, and Friday. During each phase, please reply within 2 office days so we can keep your project on schedule. If something urgent comes up, let us know within 24 hours.

With Plan approved, we get to work. We’ll build every page, apply your design, add your content, connect your features, and test everything across desktop, tablet, and mobile.

At the end of Build, we’ll share the full site with you for review. This is your revision round for Build — look it over carefully and let us know what needs adjusting.

Once Build is approved, we prepare everything for launch — domain connection, email setup, final SEO steps, and pre-launch checks.

Before anything goes live, you’ll give us your final approval. This is your moment to say “we’re ready.” The remaining 50% final payment is due before your site goes live. Once payment is complete, we’ll publish your website.

After Launch, you have 14 days of post-launch support for minor fixes and Squarespace guidance.

We’re not going anywhere after that. If your site needs updating along the way, our Care Plans are here to help. And if you find yourself needing more pages or features down the road, we’ll figure out the best next step together when the time is right.

Revision rounds are included per phase — one in Plan and one in Build. If you need additional revision rounds, those are available at $150 each.

If we’re waiting on content, access, or approvals for 14 or more days, your project is marked Paused and a $500 Relaunch Fee is required to restart. We’ll always give you a heads up before that happens.

You own everything — your Squarespace plan, your domain, your email, and any third-party tools are all in your name. We’re here to build, not to hold the keys.

Care Plans do not cover redesigns, copywriting, advanced SEO strategy, or complex store and membership changes.